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Christian Grönroos - Helsinki, Uusimaa, Finland | Professional Profile | LinkedIn
Service Management and Marketing: Managing the Moments of Truth in Service Competition by Christian Grönroos
Christian Grönroos: I did it my way | Emerald Insight
Hanken School of Economics on Twitter: "Professor Emeritus Christian Grönroos is conferred the degree of Doctor Honoris Causa at Hasselt University in Belgium. The ceremony takes place on 24 May 2022. Congratulations!
Christian Grönroos | Volante - En klokare & roligare värld
Tjänstefiering”, Christian Grönroos | Chef
Service Management and Marketing : Christian Gronroos : 9788126512874
PDF) A Service Quality Model and Its Marketing Implications
Service Management and Marketing: Managing the Moment of Truth in Service Competition (Issues in Organization… by Christian Gronroos - Hardcover - 1990-03 - from Ergodebooks (SKU: SONG0669200352)
Christian Grönroos: I did it my way | Emerald Insight
Christian Grönroos: I did it my way | Emerald Insight
Till er tjänst – Fastighetstidningen
Principles of Service Management - Online Course - FutureLearn
Internationalization Strategies for Services Article 18 Author: Christian Gronroos Presented by: Onelia Benito. - ppt download
Service Management and Marketing: Customer Management in Service Competition, 3rd Edition | Wiley
Hanken Professor Christian Grönroos - Principles of Service Management 4 - Profitable long-term.. - YouTube
Christian Grönroos - Wikipedia
Till er tjänst – Fastighetstidningen
www.naplesforumonservice.it » Christian Gronroos
Hanken Professor Christian Grönroos - Principles of Service Management 5 - Value creation an.. - YouTube
The Grönroos Service Research Award | hanken
Ny bok ger företag en värdefull inre kompass
Marketing as promise management: regaining customer management for marketing - YouTube
Christian Grönross: I did it my way – SERVSIG
Christian Gronroos | SAGE India
In Search of a New Logic for Marketing: Foundations of Contemporary Theory: Gronroos, Christian: 9780470061299: Amazon.com: Books